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Faq_b

 

How can I contact you?

At Radioworld we’re here to help with any enquiries, questions or comments you may have. Whether it’s a query regarding our delivery or returns procedure, or you simply want to ask about the size of a product – we encourage your feedback and will always pass on requests to our dedicated sales team to ensure we bring you the service you desire most.

To get in touch, please give us a call on 0113 257 8932 (lines are open Mon-Fri 9am - 5.00pm), alternatively email us at sales@radioworld-online.co.uk and we’ll endeavour to get back to you.

*Calls from outside the UK will be charged at international rates.

 

Where are we based?

We are registered UK company located in Pudsey, Leeds. (full address below)

Radioworld,
Progress House
99 Bradford Road
LS28 6AT
Pudsey
Leeds  

What are your opening hours?

We are open:

Monday - Friday : 9am - 5pm
Saturday : 9am - 1pm
Closed : Bank Holidays

 

Where does your stock come from?

All our products are sourced from certified suppliers to make sure they are free from defects and follow high standards.

 

How do I create a Radioworld account?

Creating your personal Radioworld account allows you to unlock the most from our online store experience and you’ll be among the first to access to our latest news and offers. To create your account, simply visit our homepage, click on ‘Register’ & follow the easy steps. Once created, you’ll receive a notification email confirming your details

(Note: You do not need to respond to this email).

 

I’ve forgotten my Radioworld Account password, how do I reset it?

Don’t worry if you’ve forgotten your Radioworld password, it’s very easy to reset your password. Click the link here and follow the simple steps.

 

How do I change my personal information?

You can update your personal information whenever you need to. To modify your details, 'Sign in' to your account and amend your personal information via the 'Your Account' section.

 

Shipping Information

We know you want your item as soon as possible, which is why we endeavour to ship your order as quickly as we can. Every order placed before 5pm we will aim to dispatch the same day using next day delivery for just £5.99. For further information regarding Radioworld's shipping policies, please click here.

 

Returns

If you decide you do not want to keep your order, simply follow the instructions on your Radioworld dispatch note and send any items back using a recorded form of delivery. For all further information regarding Radioworld returns policies, please click here.

 

Refunds

If you decide you do not want to keep your order, simply follow the instructions on your Radioworld dispatch note and send any items back using a recorded form of delivery. For all further information regarding Radioworld returns policies, please click here.

 

What packaging will my order be delivered in?

All purchases are packaged with the utmost care and attention. Each item is packed in High Quality Mailing bags to keep them safe and in top condition until they arrive at your door.